Super Chat 101: how to set it up and use on Melon

Super Chat 101: how to set it up and use on Melon
How to set Super Chats on YouTube and use on Melon

If you grew your YouTube channel and looking for extra ways to scale (assuming you already use donations and alerts we have), you may've heard of Super Chat - one of the ways to monetize your channel through the YouTube Partner Program.

This feature lets your viewers purchase chat messages that stand out and sometimes pin them to the top of a chat feed. In order to be eligible for the feature, you should gain at least 1000 followers, 4000 watch hours for the last 12 months, create public streams and live in a country where this feature is available - learn more here.

Let's say you enabled it on YouTube. How would you know if someone sent you a super chat message in Melon studio? We are thrilled to announce that you will be able to see these messages highlighted accordingly in Melon studio too. Let's walk through the setup steps all together to make sure it's displayed correctly.

Super chats are highlighted differently

Steps to take:

  1. Log in to YouTube channel;
  2. Click on your profile’s icon at the top-right corner, choose ‘Your channel’;
  3. Under ‘Channel’, click ‘Monetization’. If you're eligible it will show you options on screen;
  4. Click on "Supers" in order to enable it;
  5. Enter your information asked in the ‘Commerce Product Addendum’ agreement (this is more like the ‘Terms of Agreement’ page) and check the box that confirms that you have read the ‘Terms of Agreement’;
  6. Once you click on ‘I Accept’, a message will float at the top of the screen saying that you have successfully enabled SuperChat on that channel.

Now, as you enabled the feature, we want to make sure it's displayed properly. This is an important part to remember so you can actually start receiving Super Chats.

Every time you start or schedule livestream, please go to your YouTube studio, click on "Content" (at the left of the screen under "Dashboard") and click on "Live" - from there you should be able to turn the monetization on. Once done, your audience will be able to send you Super Chats right away.

Enable monetization in your YouTube Channel content section to start receiving Super Chats

Your Super Chat messages will be highlighted accordingly in Melon studio when you receive them from YouTube and if you'd like to highlight them on screen too.

As always, if you have any further questions don't hesitate to send them our way at [email protected]

Happy streaming!

Melon team